Top 7 Modules of Salesforce Sales Cloud

 

Introduction

Salesforce Sales Cloud is one of the enterprise product solutions of Salesforce.com. Before we get further into this article, let's understand the meaning of Salesforce. Salesforce is a widely used cloud-based CRM platform that provides relationship management offerings in Sales, Marketing, Service, and many other areas that can be set up quickly with no additional knowledge to construct applications. It provides a wide range of goods and services that every organization would require to administer its operations and services. Sales and Service Cloud, Marketing Cloud, Analytics Cloud, Community Cloud, App Cloud, and more Salesforce solutions are available. In order to learn more about Salesforce Sales Cloud Solutions and its available modules, we suggest you enroll in the Salesforce Sales Cloud Consultant Training in Delhi. Such training will make you understand the solution and the available modules.

Salesforce Sales Cloud: Meaning

It is an enterprise product that offers a platform for an organization's sales department to manage end-to-end operations such as logging product information, building campaigns, managing customer contacts, triggering emails, reports, and dashboard features. It also helps to develop orders and opportunities based on progressing deals with customers.

Different Modules of Salesforce Sales Cloud

There are many available modules of Salesforce Sales Cloud, but crucial modules are as follows:

●     Campaign Management

It helps in the projection of an organization's marketing activities, which aims at increasing revenue in place of its campaigning efforts. Some significant campaigns include advertisements, emails, seminars, events, and telemarketing.

●     Lead Management

Due to the result of your campaigning event, a few clients have expressed interest as a result of your marketing promotion. A Lead in the Sales cloud is a client who has an interest in purchasing a company's goods or services arising due to campaigning. These might be clients with whom the company has never done business, making them potential customers.

●     Accounts Management

It is very feasible that a lead may not be the sole person directly responsible for bringing the deal to completion. There may be several other reasons for engagement, including the finance and infrastructure teams.

●     Contacts Management

As we establish an account, we must also set up and manage the connections of important business persons responsible for driving your business deal. Also, there is the option to associate the contacts with an existing account.

●     Opportunities Management

When the discussions with the account reach a point where you, as a product offering, believe it's the time to create an opportunity for the business deal, you do it using opportunity management, which is the name of the business deal.

●     Case Management

When you finalize a business contract, it is common for the account to come to you with problems they have faced with your products. In this context, you can use cases to submit and track issues reported by clients/customers.

●     Reports & Dashboards

This module helps in the creation of reports and dashboards. In general, senior company members utilize this part to dig down and determine if regular campaigns are taking place and if campaigns are collecting leads and accounts, etc.

Conclusion

Hopefully, you may find this article informative. We have compiled the top seven modules of Salesforce Sales Cloud. These elements help an organization and individuals evaluate the sales process. By looking at these modules, if you desire to work in this domain, we suggest you enroll in the Salesforce Sales Cloud Consultant Course in Gurgaon.